Inside Sales/Jr. Customer Analyst
About Us: Fortis (formerly BLUEDOG) is a fast-growing, payments processing company that specializes in payment and financial technology for small and medium-sized business. With award-winning technical support, and the latest payment technology; we are committed to the merchant service industry. And, with the news of our recently announced merger, we’re looking for even more of the best and brightest to join us on our journey..
Job Description: Jr. Customer Analysts are responsible for contacting business owners regarding our payment processing solutions and signing new accounts. The ideal candidate will have the ability to prospect, identify, and qualify leads while working in a fast-paced environment. They will have excellent communication and organizational skills.
Responsibilities: • Develop a list of prospects from resource materials or company records • Enter sales lead information into CRM for appointments, proposals, and follow ups • Introduce Fortis Business Services to potential clients • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications • Educate merchants and business owners on the payment processing industry • Quote rates, fees, and prices about our services to prospective clients • Close sales of our payment processing service • Maintain a positive attitude towards colleagues and management • Be responsible, timely, and organized
Qualifications: • Incentive-driven and sales motivated • Previous experience with customer service, sales, or other related fields • Ability to build rapport with clients • Excellent written and verbal communication skills • Positive demeanor and professional dress • Be strong and assertive with the ability to overcome objections • Goal-oriented
Bonus Points: • Bilingual / Multilingual • You understand current B2B & B2C payment products • You have a passion for emerging payment technology • You have experience with enterprise CRM systems • You often bake too many cookies & have no choice but to share them with coworkers
Benefits: • Starting Salary: $39,000 – first 90 days - $44,000 after successful completion of training period • Commission: $50-$3,000 • Sales Contests: $250-$1,000 • Medical, Dental, Life, 401K with Company Match, PTO