• Branch Office Coordinator

    Caliber Home Loans
    Job Description
    Caliber Home Loans, Inc. is one of the nation's fastest-growing mortgage lenders. We didn't move into the fast lane because of clever marketing campaigns or flashy television ads -- our talented employees worked hard to help us rise to the top of our industry.

    Here at Caliber, we've replaced the stereotypical corporate culture with a casual "dress for your day"work atmosphere that promotes creativity and a collaborative environment that allows our team members to thrive.

    RESPONSIBILITIES

    • Assists Branch Manager, Branch Administrator and branch sales staff in day-to-day activities.
    • Serves as subject matter expert regarding Caliber policies, procedures, products and technology.
    • Coordinates training to disseminate information and educational materials and products to branch staff
    • Greets and interacts with company clients, vendors and guests.
    • Prepares correspondence for routine inquiries.
    • Coordinates meetings including scheduling, agenda creation and other arrangements.
    • Creates/modifies documents using Microsoft Word, Excel, PowerPoint or other programs.
    • Oversees all aspects of general office coordination including:
    • o Maintaining office calendars
    • o Answering incoming telephone calls and directs to appropriate individual or documents a message
    • o Opening, sorting, and distributing incoming correspondence including mail
    • o Signing for and delivers UPS/FedEx deliveries
    • o Performing general clerical duties including, but not limited to, copying, faxing, mailing and filing
    • o File and retrieve organizational documents, records and reports
    • o Maintaining office supply inventory as needed
    • Arranges for repair or maintenance of office equipment as needed.
    • This position is considered a non-loan originator position, unless the appropriate licensing has been acquired. This means non-licensed employees in this title may not engage in activities of a loan originator, including: communicating directly with borrowers about credit qualification or loan terms, including discussing pricing concessions or other transaction-specific terms or conditions.

    REQUIREMENTS

    • High school diploma or equivalent required.
    • 2+ years' experience in general office responsibilities.
    • 1+ years mortgage experience; sales or processing background preferred, not required.
    • Excellent computer and Microsoft Office skills.
    • Functional knowledge of mortgage business and branch operations, willingness to learn is key.
    • Strong organizational/time management skills with ability to multi-task.
    • Excellent interpersonal, oral and written communication skills.
    • Bi-Lingual_SPANISH
    • All other duties as assigned.
    Contact Information
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